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Privacy Policy

this is a translation of the actual applicable German version of our privacy policy which can be found here:

With this privacy policy we would like to inform you about which personal data is collected on this website and for what purpose it is used and processed. The privacy policy can be viewed at any time at

Responsible Legal Entity

Responsible in the sense of the general data protection regulation (GDPR ger. DSGVO) as well as the national data protection laws is:

illucIT Software GmbH
Egloffsteinstraße 11b
97072 Würzburg, Germany

Tel.: +49 931 / 99161950

If you have questions about data protection, you can contact our office under the above-mentioned data.

Processing of Personal Data

We collect and use your personal information regularly only after you have given us your consent. Should it not be possible to obtain your consent for some reasons, we are exceptionally entitled to collect and use your personal data if processing is permitted by law.

We only collect and use your personal data insofar as they are necessary for the functionality of our website as well as for the provisioning of the content of our website as well as potential contract initiation or contract fulfillment.

Affected Persons and Categories of Personal Data

The processing of personal data affects all visitors and users of our website.

As part of our webpage, the following data will be processed:

  • Contact details (e.g., e-mail address)
  • Content data (e.g., text input)
  • Usage data (e.g., visited web pages, access times)
  • Meta / communication data (e.g., device information, IP addresses)


Legal Basis for the Processing of Personal Data

In this section we would like to inform you about the legal basis of the processing of your personal data. If we obtain the consent of the data subject for a processing operation, Art. 6 para. 1 lit. a and Art. 7 GDPR serve as legal basis. If the personal data of the data subject are necessary for the performance of a contract or to take steps to entering into a contract, Art. 6 lit. b GDPR serves as legal basis. Insofar as your personal data is required to fulfill a legal obligation that our company is subject to (e.g. retention of invoice documents for tax reasons), Art. 6 lit. c GDPR serves as legal basis. In cases where legitimate interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR serves as legal basis. If processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party to protect the legitimate interests of our company or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child,  Art. 6 para. 1 lit. f GDPR serves as legal basis for processing.

Purpose of Processing

We process your data to provide you with the content and functionality of our website. These includes features to get in contact with you, ensure the security of our website and to measure the reach of our website.

Data Erasure and Storage Duration

We do not store your data beyond the statutory requirements. We delete or restrict processing of personal data of the data subject in accordance with Art. 17 and 18 GDPR, as well as after expiry of the respective statutory retention period, or as soon as the purpose of storage ceases to apply. For example, in Germany accounting documents according to § 147 para. 1 AO have to be kept for 10 years. However, it is possible that even after expiry of the legal period for storage, there is a need for further storage e.g. if your data is needed to initiate or fulfill a contract.

Provisioning of the Website, Collection of General information and Log Files

Opening of our website automatically leads to data and information being collected by our system about the computer system of the persons visiting our homepage. These information are stored in the so-called log files. The following information is recorded here:

  • Information about the browser type and version used
  • The operating system of the user
  • The Internet service provider of the user
  • The anonymized IP address of the user
  • Date and time of access
  • Websites from which the user visits our website
  • Websites the user navigates to by following a link on our website

The log file information is used for security reasons e.g. for the investigation of fraud. The collection of the log file information and the temporary storage of the data is based on our legitimate interests within the meaning of Art. 6 para. 1 lit. f GDPR.

IP addresses of the users are always anonymized before they are stored. This way the information cannot be matched to an actual person any more.


To provide this website, we use the services of a hosting provider. This includes infrastructure services, storage space, computing capacity, database services and technical maintenance and security services.

As part of these services, we and / or the hosting provider process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, prospects and visitors to our website. The legal basis for processing is our legitimate interest in the secure provisioning of our website in accordance with Art. 6 para. 1 lit. f GDPR in combination with Art. 28 GDPR.

Personal Data in the Context of Contractual Services

If you contact us via our website to enter into a contractual relationship, we will process your inventory data (such as names and addresses and contact information) and contract data (such as services used) to fulfill our contractual obligations. The legal basis for the storage of your data is Article 6 para. 1 lit b GDPR. We delete your data after expiration of the warranty period and after the expiration of other comparable periods to fulfill legal obligations.


If you contact us in the context of the contact options offered, we process your specified user data to answer your contact request.  In this instance the processing in done in accordance with Art. 6 para. 1 lit. b GDPR. If the storage of your contact request is no longer needed, we will delete it. The legal retention periods for archiving still apply.


We offer you the opportunity to post comments on our website on our blog. Here we have the possibility to save your IP address for 7 days. The storage is for our own security in the event that a comment violates applicable law and based on our legitimate interest in accordance to Art. 6 para. 1 lit. f GDPR.


Cookies are small files that are stored on the hard disk of a visitor. They allow information to be kept for a certain period of time. We use cookies to make our website more user-friendly. Some elements of our website require that the browser can be identified even after a page navigation.

The following data is stored and transmitted in cookies:

  • language setting
  • Name, email adress and homepage after you left a comment on the blog

In addition to that, we use cookies on our website that allow an analysis of the user’s browsing behavior.

The legal basis for the processing of personal data using technically necessary cookies is Article 6 para. 1 lit. f GDPR. The legal basis for the processing of personal data using cookies for analysis purposes is the consent of the user Art. 6 para. 1 lit. a GDPR, unless it is noted in this privacy policy that we have a  legitimate interest in this data according to Art. 6 para. 1 lit. f GDPR.

The data of the users collected in this way are anonymized. Therefore, matching particular data to a user is no longer possible. The data will not be stored together with other personal data of the users.

When accessing our website, users are informed by an information banner about the use of cookies for analysis purposes and referred to this privacy policy. In this context, there is also an indication of how the storage of cookies in the browser settings can be prevented.

You can prevent the use of cookies within your web browser itself or by installing an add-on. Please note that if you use different browsers, you will need to disable the usage of cookies separately in each browser.

You have the option to manage “cookies” for many companies via the US website or the EU page -choices/ .

Third Party Content

On our website, we use third-party content. The usage of this content is within our legitimate interest according to Art. 6 para. 1 lit. f GDPR. The purpose of the content is the proper presentation of the website (for example by the integration of third-party fonts) or the analysis and optimization of our website. Inclusion of this content leads to third parties being able to get the IP address of visitors of our website. Without the access to the IP address of our visitors, it is not possible for third parties to send content to the browser of the visitor on our website.

It is possible that the respective third party collects further data for the evaluation of visitors’ behaviors. We endeavor to only use third-party content  for which the respective provider exclusively uses the IP address and no further data of our visitors.

Google Maps

On our website, we include third party content – in particular maps from Google Maps – Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). In order to provide you with maps from Google Maps, Google must be able to get your IP address, as the contents of the map are provided directly by Google in your web browser. We have no control over whether Google Maps uses your IP address for their purposes, e.g. stores it for statistical purposes. As soon as we come to such a realization, we will mention this within this document.

If you have a Google user account, Google may collect further information about you while visiting our website. This is independent from being signed in to Google’s map service with your Google account at the time of visiting our website. For more information we refer to the privacy policy of Google There also is a possibility of opting-out:

Google Fonts

We use typefaces from Google Fonts LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). When visiting our site, the fonts will be downloaded from the Google servers. Google is responsible for the processing of your data sent when your browser downloads the fonts.
For more information about Google Fonts, please contact Google at For more information about Google’s privacy policy, see For the possibility to opt-out, see:

Google Analytics

We use Google Analytics, a web analytics service of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, (“Google”). Google Analytics uses so-called “cookies”. These are text files stored on a user’s computer allowing the analysis of his or her web page usage. The information generated by the cookie about the use of this website by the user is usually transmitted to a Google server in the USA and stored there. The collection of this data is based on our legitimate interests  according to Art. 6 para. 1 lit. f GDPR ( optimization of our website).

Google is Privacy Shield certified and committed to adhere to European data privacy laws (

We use Google Analytics with IP anonymization. The IP address of the visitor of our website is shortened beforehand by Google within the member states of the European Union or in other states within the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there.

The IP address provided by Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting within your web browser. However, you may not be able to use all features of this website in this case. In addition to that, you can prevent the collection of the data generated by the cookie and the related usage of the website (including your IP address) and the processing of this data by Google by downloading the browser plug-in available under the following link:

As an alternative to the browser add-on or for browsers on mobile devices, please click this link to prevent Google Analytics from collecting data from this website. An opt-out cookie is stored on your device after clicking this link. If you delete your cookies, you must click this link again in order for the opt-out to still work. If you use different browsers, you have to click on the link in the browser you are currently using.

For more information about Google’s data usage, please visit:



We use Google Marketing and Remarketing Services provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, (“Google”). These services allow us to more accurately display advertisements, so that they are only displayed to visitors who have a potential interest in our services. The usage of this service is based on our legitimate interests i.e. the interest in the analysis and optimization of our website in accordance with Art. 6 para. 1 lit. f GDPR.

Google is Privacy Shield certified and committed to adhere to European data privacy laws (

If you see ads for products that you’ve already been interested in on other websites, this is referred to as remarketing. For the technical implementation of remarketing, a piece of code from Google is executed when visiting websites. Remarketing for example uses invisible graphics – so-called “web beacons” – embedded in a web page. These images lead to the storing of individual cookies on the device of the visitor of the website. The cookies can be used by different domains and contain information about which web pages the visitor visited, which content he is interested in and which offers he has clicked on, as well as technical information about the browser and operating system, referred web pages, time of visit and other information about the usage of the Website. For the potential storage of the IP address, please refer to the section “Google Analytics” within this privacy policy.

The Google Marketing Services processes personal data in a pseudonymized form without reference to email address or name. The ads are always shown to a specific cookie owner and not to a specific identifiable person. If you have explicitly allowed Google to process the data without pseudonymization, a matching of these data to your person might take place.

The information collected by Google Marketing Services is transmitted to Google and stored on Google’s servers in the United States.

We use the Google marketing service “Google AdWords”. From this service we get a so-called “conversion cookie”. This is not meant to track individual users, but to track a number of users who have clicked on an ad that has redirected the user to a conversion tracking website. In this way, the success of an ad can be measured.

For information about Google’s data usage for marketing purposes, please visit:


Cooperation with Data Processors, Third Parties and Transfer of Data to Third Countries

Should we transfer, disclose or otherwise grant access to peronal data as part of the processing of data to third parties, this is done exclusively on the basis of a legal permit, a legal obligation, if you have given consent thereto, or based on our legitimate interests (e.g. in the case of the usage of a webhoster). If we delegate the processing of data to third parties, we do this on the basis of a data processing addendum according to Art. 28 GDPR.

Processing in third countries – all countries outside the European Union (EU) or the European Economic Area (EEA) – only takes place if the processing serves the fulfillment of our pre-contractual or contractual obligations and if you have given your consent to the processing or we have a legal obligation, or on the basis of our legitimate interests to have processing done in a third country. The provisions of Art. 44 et seq. apply in these cases. Special requirements have to be met for processing personal data in a third country. This includes the official provisioning of a level of privacy that complies with the regulations of the EU (e.g., “Privacy Shield” for the U.S.A.).

Rights of the Data Subject

The data subject has the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, as well as access to the personal data itself.

Furthermore, according to Art. 16 GDPR you have the right to demand the the rectification of inaccurate personal data concerning you as well as the right to have incomplete personal data completed.

According to Art. 17 GDPR, you may demand the deletion of the relevant data and according to Art. 18 GDPR, to restrict the processing of the data.

According to Art. 20 GDPR you also have the right to receive the personal data concerning you, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller.

Furthermore you have the right to lodge a complaint with a supervisory authority (see Art. 77 GDPR).

Right of Withdrawal

You have the right to withdraw your consent for data processing at any time (see Art. 7 para. 3 GDPR).

Right of Objection

You have the right to object to the processing of data concerning you at any time (see Art. 21 GDPR).

Change of Privacy Policy

On this page you have the opportunity to always view the most up-to-date valid version of the privacy policy. Future changes will be published here. Please keep in mind that this is only a translation of the actual applicable German privacy policy (

May 2018

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